Return Policy

At MORLATHIS, we craft every detail with care. If something isn’t quite right, our return process is designed to be simple, fair, and transparent.

Policy Overview

Please review the conditions below to ensure your return qualifies for processing and timely reimbursement.

Refund Eligibility

  • Items must be unused, undamaged, and in their original condition.
  • Products must be returned in original packaging with all accessories included.
  • Proof of purchase (order confirmation or receipt) is required.
  • Returns must comply with the stated time limits.

Time Limits

You may request a return within 30 calendar days from the date of delivery. Requests submitted after this period may not qualify for a refund.

Return Requirements

Items showing signs of wear, alteration, or damage not caused during shipping may be rejected. MORLATHIS reserves the right to inspect returned products before approving refunds.

Processing Time

Approved refunds are processed within 7–10 business days after inspection. Funds will be returned to the original payment method.

How to Request a Return

  1. Email our customer service team with your order number and reason for return.
  2. Wait for confirmation and return authorization instructions.
  3. Securely package the item and ship it to the address provided.
  4. Once received and inspected, your refund will be processed.

Exceptions

The following items are non-refundable:

  • Final sale or clearance items.
  • Personalized or custom-made products.
  • Gift cards or digital products.
  • Items returned without prior authorization.

Shipping Costs

Original shipping fees are non-refundable unless the return is due to an error on our part or a defective product.

Customer Service

If you have questions about this Return Policy or need assistance, please contact the MORLATHIS support team.

[email protected]

MORLATHIS – Dedicated to thoughtful service and quality craftsmanship.